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Document Management – The Unsung Hero in Higher Education’s Disaster Recovery Toolkit

Most school and university IT departments get it. Document management – or company articles management (ECM), if you favor – lowers paper and expenses, raises effectiveness and offers historical past and tracking features for compliance needs.

But now, that appears to be to be about all they’re thinking about. I know the economy’s nonetheless taking part in catch up, so the concentration is more on technology’s rapid price savings. But would not an IT staffer or enterprise analyst lobbying for this newfangled articles management solution want to converse each individual probable way to use it? I assume the obvious response is “certainly.” To aid make their argument a minimal much better, here’s one way that ECM should really be applied in bigger instruction which is much too frequently forgotten: disaster restoration.

The reality that it’s ignored is specifically interesting, supplied that in accordance to EDUCAUSE’s Leading 10 IT Concerns, enterprise continuity and disaster restoration have regularly manufactured the record for the earlier 5 decades. It pretty much indicates that when IT know these two troubles are critical, they really don’t know which equipment are ideal to address them.

I really don’t know about you, but a serious case in point always helps me better recognize how a particular know-how can be applied to repair a trouble. On that take note, here’s a shorter tale from Syracuse College.

Syracuse experienced the smarts to include things like ECM up front as part of their “company enterprise continuity tactic.” In layman’s phrases, that usually means ECM is a device Syracuse uses to make positive it can nonetheless operate and provide products and services even if you can find a disaster. It’s a superior thing, much too, due to the fact this earlier December a noon hearth chased college students and team from the University’s worldwide products and services heart.

The incident happened the week before SU’s holiday crack – proper when a hundred worldwide college students had been obtaining all set to journey house. It would not have been a trouble, except that the hearth prevented any person from entering the constructing. And, people college students needed certain paperwork with an approved signature to return to the U.S. – which, of class, had been positioned exactly in that constructing.

As corny as it is, ECM seriously saved the working day. Simply because SU experienced previously scanned all these paperwork into their ECM option, they just experienced to set up a couple computers with scanners in an alternate locale to print the paperwork college students needed to journey. So other than the reality that the constructing was in flames, the major interruption to the students’ options was the change in constructing locale.

Like I talked about previously, IT folks will need to get their fingers on any potential savings or benefit of a software solution to get the blessing to obtain it. Disaster restoration is just one. If you have any significantly less-than-standard way you’re applying ECM (in bigger instruction, or not), the remark element is always on.


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